We have two types of spaces:
It’s possible to visit our facilities through a tour from our external gardens. Unfortunately the access for the internal areas is allowed only to staff but we wanted to add 360 ° photos of our spaces to help you in your choice and so you can feel more comfortable entrusting your furry pets to us.
To help your dog have a pleasant stay during your absence, we will also need your help. Such as? Read below …
All dogs visiting our facilities must be up to date with their triennial vaccination. In Italy is called ESAVALENTE or PENTAVALENTE.
US vaccines names may be different. In this case you must check if the your dogs have been vaccinated in the last 12 months with these vaccines: DA2PP + LEPTO or DA2PLP (which contains lepto).
LEPTO vaccine must be done in the last 12 months.We will not accept dogs and cats without this vaccination unless they have a paper from their vet saying:
Dogs who decide to get also the recommended vaccine for bronco tracheitis must follow the the scheme:
Nobivac KC (dogs can be boarded at least 10 days after the administration)
If you don’t follow the scheme we cannot accept dogs in our facilities
Dogs coming from outside Italy must have their pet passport with the rabies vaccine up to date.
Dogs boarding facilities could be the best place in the earth for us BUT for our pets leaving their owners can be a sort of tragedy! To help them to live not traumatically the separation from their owners we give you the following tips:
For dogs that have never been boarded before we recommend doing a few hours’ trial. This allows the animal to know both us and our structure. When you come back, he/she will understand that you have not abandoned them forever and you will pick them up.
How does it work
Bring the dog in the morning (between 9am and 10pm) and come and pick him/her up in the afternoon (between 4 and 6pm). The trial is free and can be done from Monday to Saturday (in July we do trials from Tuesday to Friday). You need to book it in advance to check our availability.
WE DON’T DO TRIALS IN AUGUST, for this reason we suggest to plan it in advance. Dogs remember the experience also if it’s done several months before, you don’t need to do the trials just before leaving.
You can always come to see our facilities during our opening times.
Food
Just let us know his/her eating needs (eat fish, lamb, beef, etc.) and how many times a day he/she eat at home.
We will try not to change his eating habits.
Behaviour
Inform the staff on arrival of all the diseases that your dog/cat has.
Warn if the dog is aggressive with strangers/other dogs and if it is a dog that tends to escape.
If he/she is afraid of thunderstorms it is good to know! We will find for him/her a more isolated and quiet box.
To ask for information about your dog/cat, you can always write to us on Whatsapp (preferable) or call us during opening hours.
Every day, if we have enough time, we try to post photos of our guests on our social channels (Facebook, Instagram and on OUR WEBSITE) and we can also send them to customers who request them via Whatsapp.
For those who would like a daily update with photos/videos, we have a service at a cost of € 2.50 per day.
We accept the following payment methods:
We do not accept American Express and bank checks.
You can pay with bank transfer but must be done at least 7 days before the departure:
Bank account: Von Casa Falco S.r.l.
IBAN: IT35N0880760870000000072275
BIC/SWIFT: ICRAITRRBSG
Enter the name of the dog/cat and the date of arrival in the reason for payment.
Monday – Saturday
Morning 9am/12:30pm and afternoon 3:30pm/6:30pm
Sunday
Just morning from 10am until 12pm
Monday – Saturday
Morning 9am/12:30pm (included in the rate)
Afternoon 3:30pm/6:30pm (an extra night will be charged)
Sunday
Just morning from 10am until 12pm
The opening hours of our dog center try to meet the rules of good neighborliness. For this reason we can not accept or deliver dogs/cats outside the opening hours.
Boxes are 80x350 inches with internal and external area
1 DOG: € 22,00
2 DOGS: € 36,00
3 DOGS: € 48,00
Rates include:
High Quality Croquettes (Denkadog Premium Line & Prolife)
Additional charge:
€ 3,00 per dog – High Season (July and August)
€ 5,00 per box – Winter Heating
Boxes are 200x200 inches with internal and external area
1 DOG: € 31,00
2 DOGS: € 48,00
3 DOGS: € 60,00
Rates include:
Premium Quality Croquettes (Denkadog Premium Line & Prolife)
Kuranda orthopedic dog bed
Additional charge
€ 3,00 per dog – High Season (July and August)
€ 5,00 per suite – Winter Heating
Indoor box on 2 levels
1 CAT: € 15,00
2 CATS: € 28,00
3 CATS: € 35,00
Rates include:
Croquettes and wet food by Prolife
Cat Litter
Toys
Additional charge:
€ 3,00 per cat – High Season (July and August)
€ 5,00 per box – Winter Heating